Justin Loza, owner of DKomplex, wearing a blue suit. — Justin Loza · Owner, DKomplex

Complex problemsplusour team= solved.

We're the IT+ Firm® — a CRM-certified Microsoft & HubSpot partner that gets the most from your IT investments by bringing your people along, from kickoff to go-live through adoption.

Based in Monterey, we put CRM at the center of our technology consulting—connecting customer processes, business systems, and the people who use them.

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Certified partner of Microsoft Solutions Partner

We are the IT+ Firm®

The software is rarely the hard part. The IT+® approach recognizes that how people are involved in a project is the biggest factor in its success.

By involving them from kickoff to implementation and ensuring they see the benefits and ROI of new tools, we drive full user adoption across all levels from executives to junior staff — significantly improving business outcomes.

See our work

From first call to full adoption.

The full IT+® process

Start
Free CRM Clarity Call
A diagnostic call to map your desired outcomes, current pain points, the right-fit platform, a phased roadmap, and how adoption will actually work.
Book a clarity call
Build
Project Delivery
Co-created implementation: data migration, system setup, automation, role-based training, customer portals, and AI & analytics — built with your team, not at them.
Sustain
Ongoing Support & Enhancements
Continuous optimization once you're live: maintenance, system monitoring, data governance, training for new staff, and comprehensive support.

People in the project + tools they use= what it adds up to.

Improved Collaboration: One source of truth your whole team actually works from.
Better ROI: Systems that get used return the investment that built them.
Enhanced Data Access: The right information in reach when a decision needs it.
Increased Customer Satisfaction: Faster, more consistent service on the front line.